Privacy Policy

1. Information We Collect

1.1 Information You Provide

When you interact with our website or application, we may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Demographic information
• Payment information for online giving services
• Communications and correspondence with us

We do not sell, rent, or disclose your personally identifiable information to outside organizations without your explicit permission.

1.2 Automatically Collected Information

When you access our website or application, we may automatically collect certain information, including:

• IP Address: Your Internet Protocol address for security and analytics purposes
• Location Data: General geographic location information (when permitted)
• Device Identifiers: Information about your device, browser type, and operating system
• Usage Data: Pages visited, time spent on pages, and interaction patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, maintain your preferences across sessions, and analyze website traffic. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Improve website functionality and performance
• Analyze usage patterns to enhance user experience

You can control cookie preferences through your browser settings. However, disabling cookies may limit certain website features and functionality.

1.4 Log Information

Our servers automatically record information sent by your browser or application, including:

• IP address and browser type
• Date and time of requests
• Pages accessed and referring URLs
• Error logs and system diagnostics

This information helps us analyze usage trends, diagnose technical issues, and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and maintain our website, application, and services
• Communication: To respond to your inquiries, send important updates, and keep you informed about church events and opportunities
• Online Giving: To process donations and maintain giving records
• Spiritual Development: To offer personalized spiritual development opportunities and resources
• Service Improvement: To analyze usage patterns, identify areas for improvement, and enhance user experience
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

3. Information Sharing and Disclosure

We respect your privacy and are committed to protecting your personal information. We do not sell, rent, or share your personal information with third parties except in the following circumstances:

• With Your Consent: When you have explicitly authorized us to share your information
• Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or serving our users, provided they agree to keep this information confidential
• Legal Requirements: When required by law, court order, or governmental regulation
• Protection of Rights: To protect the rights, property, or safety of NBCFC, our users, or others

We may combine information you provide with information from other NBCFC services or third parties to enhance your experience and improve our services. You may opt-out of such data combination for certain services.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Data encryption for sensitive information
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Secure transmission protocols (HTTPS/SSL)

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry-standard protections.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal and operational requirements
• Opt-Out: Opt-out of certain communications and data processing activities
• Data Portability: Request a copy of your data in a structured, machine-readable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe. Please note that we may decline requests that are repetitive, require disproportionate technical effort, or are otherwise impractical.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we collected the information
• Legal, regulatory, and operational requirements
• The potential risk of harm from unauthorized use or disclosure

7. Third-Party Links and Services

Our website and application may contain links to third-party websites, services, or applications that are not operated by NBCFC. This Privacy Policy applies only to services operated by NBCFC. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you visit. We do not endorse or assume responsibility for the content, privacy policies, or practices of third-party websites or services.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on this page
• Updating the "Last Updated" date at the top of this policy
• Sending you an email notification (for significant changes)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Compliance and Enforcement

We regularly review our compliance with this Privacy Policy and applicable data protection laws. We are committed to resolving any privacy concerns promptly and cooperatively.

If you have concerns about our privacy practices or believe we have not adequately addressed your privacy concerns, please contact us. We will work with you and, if necessary, cooperate with appropriate regulatory authorities to resolve any issues.

12. Data Integrity

We take reasonable steps to ensure that the personal information we collect is accurate, complete, and current. We rely on you to provide accurate information and to notify us of any changes to your personal information.